Tunstall Real Estate provides its clients with a multi strategy approach to investing in both direct and indirect real estate across the whole capital structure.

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Terms & conditions

Introduction

These are the terms and conditions for www.tunstallam.com (Site) which, together with the documents referred to in them, tells you the terms on which you may make use of our Site. Use of our Site includes accessing, browsing, or registering to use our Site. The Site is operated by Tunstall Real Estate Asset Management Ltd (we, us or our). This Site includes general information about us and in doing so refers to certain funds and assets we manage or advise on (Funds). The information is provided for general information purposes only and nothing on this Site is intended to promote the Funds to you or induce or invite you to participate in the Funds. Nonetheless as the Funds are subject to severe marketing restrictions, information on this Site relating to the Funds is only directed at limited categories of persons in the United Kingdom and in other jurisdictions who satisfy certain criteria, as set out in these terms and conditions.

Your use of the Site will be subject to these terms and conditions and by visiting and using the Site you agree to be bound by them. Please read these terms and conditions carefully before you start to use our Site. We recommend that you print a copy of this for future reference.

Your use of any information or materials on this Site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Site meet your specific requirements.

If you do not agree to these terms and conditions, you must not use our Site.

We reserve the right to change these terms and conditions from time to time by changing them on the Site. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Information about us

We are a private limited company, registered in England and Wales. Our registration number is 10487399, and our registered office is at 10 Queen Street Place, London EC4R 1AG. Our main trading address is 3rd Floor, The Monument Building, 11 Monument Street, London EC3R 8AF. Our VAT registration number is XXXXXX.

Other applicable Terms

These terms and conditions refer to the following additional terms, which also apply to your use of our Site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about the cookies on our Site.

Important information for persons in the United Kingdom

  • Nothing on this Site is intended to promote the Funds to you or induce or invite you to participate in the Funds. The information on this Site is not intended to provide the basis of any investment decision and should not be considered as a recommendation by us, or any of our respective affiliates or any other persons, in relation to the acquisition or disposal of interests in any Fund.

Important information for recipients in other jurisdictions

The communication of the information and materials on the Site may be restricted in certain jurisdictions and no person in any such jurisdiction may treat the Site as constituting an offer, invitation or inducement to them to enter into any investment agreement or purchase any investment referred to in such information and materials, unless in the relevant jurisdiction such an offer, invitation or inducement could lawfully be made to them.

Accordingly, the Site does not constitute an offer, invitation or inducement by anyone in any jurisdiction in which such offer, invitation or inducement is not lawful or in which the person making such offer, invitation or inducement is not qualified to do so or to anyone to whom it is unlawful to make such offer, invitation or inducement.

It is the responsibility of any persons who wish to express an interest in any of the information or materials on the Site to inform themselves of, and to observe, all applicable laws and regulations.

  • No Offer to Buy or Sell – The information contained on the Site is provided to you for information purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any security or other product that may be referenced on the Site.
  • No Recommendation – No information posted on this Site should be interpreted as a recommendation or opinion that you should make any purchase or sale of a security or other product or participate in any transaction.

No Tax or Legal Advice – The investment products and services described on the Site may have tax consequences. Nothing on the Site should be construed as rendering tax or legal advice or otherwise, it is not intended to amount to advice on which you should rely. The content on our Site is provided for general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

Access to the Site

Our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

It is your responsibility to ensure your computer system meets all the necessary technical specifications to enable you to access and use the Site and is compatible with the Site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and conditions and other applicable terms and conditions, and that they comply with them.

We may, from time to time, restrict access to certain features, parts or content of the Site, or the entire Site, to users who have or maybe required to register with us.

If, in the future, we decide to allow users to register on the Site, you (as a registered user) must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorised use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if any details you provide for the purposes of registering as a user prove to be false.

We cannot guarantee the continuous, uninterrupted or error-free operability of the Site. There may be times when certain features, parts or content of the Site, or the entire Site, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the Site, or any features, parts or content of the Site.

What you are allowed to do

You may only use the Site for non-commercial use and only in accordance with these terms and conditions. You may retrieve and display content from the Site on a computer screen, print and copy individual pages and, subject to the next section, store such pages in electronic form. Additional terms and conditions may also apply to certain features, parts or content of the Site and, where they apply, will be displayed before you access the relevant features, parts or content.

What you are not allowed to do

Except to the extent expressly set out in these terms and conditions, you are not allowed to:

  • Store pages of the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the pages of the Site
  • Remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted; or
  • Create links to the Site from any other website, without our prior written consent although you may link from a website that is operated by you provided the link is not misleading or deceptive and fairly indicates its destination, you do not imply that we endorse you, your website, or any products or services you offer, you link to (and do not frame or replicate) the home page of the Site, and the linked website does not contain any content that is unlawful, threatening, abusive, libellous, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party.

You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation.

All rights granted to you under these terms and conditions will terminate immediately in the event that you are in breach of any of them.

Unauthorised use of this Site may give rise to a claim for damages and/or be a criminal offence.

Intellectual Property Rights

All intellectual property rights in the Site (including text, graphics, software, reports, downloaded materials, photographs and other images, videos, sound, trade marks and logos) and in the material published on the Site (including any reports that can be downloaded from the Site (the “Reports”)) are owned by us or our licensors. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Except as expressly set out here, nothing in these terms and conditions gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Site. In the event you print off, copy or store pages from the Site (only as permitted by these terms and conditions), you must ensure that any copyright, trade mark or other intellectual property right notices contained in the original content are reproduced.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these terms and conditions, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Content

We may change the format and content of the Site from time to time. You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis and at your sole risk.

Any material on the Site may be out of date at any given time and we are under no obligation to update such material. The information on this Site is supplied solely for the purpose of providing the recipient with general background information on Tunstall Real Estate Asset Management Ltd and, whilst prepared in good faith, the information contained herein does not purport to be comprehensive nor has it been verified. We make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded. To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content.

You must not modify the papers or digital copies of any materials including the Reports that you have printed off or downloaded and our status as authors of the material in the Site must be acknowledged. You must not use any part of the materials on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.

We cannot and do not guarantee that any content of the Site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

Your personal information

Use of your personal information submitted via the Site is governed by our Privacy Policy.

External Links

The Site may, from time to time, include links to external sites. We will include links to these sites to provide you with access to information and services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of or association with their operators.

General

Links to other sites – Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Viruses – We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Limitation of Liability – Nothing in these terms and conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied, direct or indirect. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Site; or
  • use of or reliance on any content displayed on our Site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, income or revenue;
  • loss of data;
  • loss of goodwill;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.

If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Jurisdiction – If you are a consumer, please note that these terms and conditions, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms and conditions, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Disclaimer

This Site is provided for your use “AS IS” without any warranties (whether express or implied) of any kind including, but not limited to, the warranty of non-infringement of third party rights or freedom from computer virus. As a result, we do not accept any ongoing obligation or responsibility in respect of any errors, omissions, interruptions or delays in service which may occur. Internet is not a secure medium of communication unless the data being sent is encrypted. We cannot accept any responsibility for unauthorised access by a third party or the corruption of data sent to it.

Contacting us

Please submit any questions you have about these terms and conditions or any problems concerning the Site to us at:

Tunstall Real Estate Asset Management Ltd
3rd Floor, The Monument Building
11 Monument Street
EC3R 8AF

Thank you for visiting our Site.

Privacy policy

Tunstall Real Estate Asset Management Ltd (“we”; “us”; “our”) respects your privacy and is committed to protecting your personal information at all times.

We are data controllers in respect of the personal information which we hold about you. This means that we are responsible for deciding how we hold and use personal information about you.

In accordance with the General Data Protection Regulation ((EU) 2016/679) (the “GDPR”), this privacy notice sets out how we use your personal information and your legal rights in relation to your personal information.

This privacy notice applies to our use of any personal information which we may collect from you via this website or which we may otherwise collect from you through any other means, such as email, phone or face to face communications. In addition, this privacy notice also applies to any information which we may collect about you from third party sources in the course of operating our business.

It is important that you read this privacy notice so that you are fully aware of how and why we are using your data.

Information we hold about you

To enable us to operate our business and promote our services effectively, it is necessary for us to hold and process personal information about: investors and potential investors; individuals who use our website or engage in other forms of communication with us; individuals who subscribe to receive information about our products and services; and individual tenants at our properties. Accordingly, we may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows (please note that this is not an exhaustive list):

  • Identity Data includes name, title, date of birth, gender, personal description, job title and employment details.
  • Contact Data includes address, email address and phone numbers.
  • Financial Data includes bank account details and financial details.
  • Transaction Data includes details about payments to and from you and other details of investments you have made with us, services you have purchased from us and/or contracts or leases you have entered into with us, as well as investments you have made into Tunstall -managed or sponsored vehicles.
  • Technical Data includes internet protocol (“IP”) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website and other systems operated by us.
  • Profile Data includes details of any interests, preferences, complaints or feedback you have communicated to us.
  • Usage Data includes information about how you use our website and services.
  • Informational Material / Communications Data includes your preferences in receiving informational materials and newsletters from us and your communication preferences.

We may also be required to process additional information about you in order to enable us to appropriately operate our business and promote our services effectively.

How we collect information about you

We will collect personal information directly from you. For example, you may give us your personal information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you: (i) apply for our services or make investments with us; (ii) provide us with any personal details in connection with your tenancy at any of our properties; (ii) subscribe to receive our services, newsletters, informational materials or other publications; or (iii) provide us with any feedback or other communications.

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

In addition, we may also collect information about you from other entities in our group and from other third parties, including but not limited to third party providers or sub-contractors of technical services and payment services, analytics providers, business partners, fund administrators, professional advisers, property managers, estate agents, credit reference agencies, background check agencies and other third parties which provide services in connection with the operation of our business.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Purposes for which we use your information

We will only use your personal information where we have lawful grounds for doing so. In most cases, we will use the information we hold about you in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for the purposes of our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation, any regulatory requirement and/or any other applicable law.

In sections (1) to (12) below we have set out a description of the ways we may use your personal information and the relevant lawful grounds for processing which we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Please note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal information where more than one lawful ground has been set out below.

1.  Purpose:

Registering you as a new investor / customer, including carrying out due diligence on you where this is required by law.

      Lawful grounds for processing

  • Necessary for the performance of a contract with you.
  • Necessary to comply with our legal obligations.

2.   Purpose: 

Registering you as a new tenant at any of our properties, including carrying out due diligence on you where this is required by law.

      Lawful grounds for processing

  •  Necessary for the performance of a contract with you.
  • Necessary to comply with our legal obligations.

3.   Purpose:

Providing you or any relevant fund with services in connection with any contract which you or the relevant fund have entered into with us, including any services in connection with making any investment with us.

      Lawful grounds for processing 

  • Necessary for the performance of our contract with you.
  • Necessary for our legitimate interests in operating our business effectively and providing services to you or to any relevant fund.

4.   Purpose:

Performing our obligations in connection with any lease which you have entered into with us in relation to any of our properties.

      Lawful grounds for processing

  • Necessary for the performance of our contract with you.

5.   Purpose:

Communicating with you for the purposes of providing services to you or any relevant fund or in connection with making any investment with us.

      Lawful grounds for processing

  • Necessary for the performance of our contract with you.
  • Necessary for our legitimate interests in operating our business effectively and promoting our services.

6.   Purpose:

Communicating with you in connection with any lease which you have entered into with us in relation to any of our properties.

      Lawful grounds for processing

  • Necessary for the performance of our contract with you.
  • Necessary for our legitimate interests in operating our business effectively and promoting our services.

7.   Purpose:

Communicating with you in connection with any lease which you have entered into with us in relation to any of our properties.

       Lawful grounds for processing

  • Necessary for the performance of our contract with you.
  • Necessary for our legitimate interests in operating our business effectively and promoting our services.

8.   Purpose:

Managing our relationship with you, including but not limited to reviewing and responding to any communications or feedback submitted by you via our website or by post, phone, email or otherwise.

       Lawful grounds for processing

  • Necessary for the performance of a contract with you.
  • Necessary for our legitimate interests in operating our business effectively, promoting and improving our services and responding to any queries or complaints in relation to our services.

9.    Purpose:

Managing and collecting all applicable payments, fees and/or charges.

       Lawful grounds for processing

  • Necessary for the performance of our contract with you.
  • Necessary for our legitimate interests in processing payments made by customers / investors and ensuring that we are able to recover all sums due to us.

10.  Purpose:

Administering and protecting our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

       Lawful grounds for processing

  • Necessary to comply with our legal obligations.
  • Necessary for our legitimate interests in running our business, ensuring the provision of administration and IT services, maintaining network security and preventing fraud.

11.  Purpose:

Processing any application submitted by you to subscribe to our newsletters and providing you with such newsletters as requested.

       Lawful grounds for processing

  • Necessary for the performance of our contract with you.
  • Necessary for our legitimate interests in developing and promoting our services and growing our business.

12.  Purpose:

Providing you with informational materials and suggestions and recommendations about our services that may be of interest to you, as well as information about events that we may organise that may be of interest to you.

       Lawful grounds for processing

  • Necessary for our legitimate interests in developing and promoting our services and growing our business.

Informational Materials

We may use your personal information to provide you with information in relation to services provided by us that may be of interest to you. You will receive such informational materials from us if you have requested this. You may also receive such materials from us if you have purchased services from us or engaged in negotiations with us in connection with our services and, in each case, you have not opted out of receiving such materials.

You can ask us to stop sending you informational materials at any time by contacting Nicola Burke using the details set out below:

Tunstall Real Estate Asset Management Ltd
The Monument Building
London
EC3R 8AF

info@tunstallrealestate.com

T: +44 (0)20 3750 6080

If you fail to provide information

Where we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service which we provide to you but we will notify you if this is the case at the time.

How long we will retain your information

We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Third parties with whom we share your information

We may need to share your information with third parties who act on our behalf or provide services to us. Your personal information will be kept secure at all times and will only be shared with such third parties when necessary. Your information may be disclosed to the following third parties

  • Other entities in our group.
  • Professional advisers (including but not limited to legal advisers and financial advisers), insurers, bankers, auditors, financial organisations and administrators.
  • Providers of certain services and functions such as hosting and cloud services, production of investor notices and financial statements, providers of client relationship management, investment management, administration and domiciliation agency services, reporting software and other software used to meet business operation needs.
  • Providers of certain services and functions such as property management services, estate agency services and other services and functions in connection with the management, administration and/or maintenance of any of our properties.
  • Other third parties which provide services in connection with the operation of our business and the business of our managed / sponsored vehicles, including but not limited to IT and system administration services.
  • Trade associates and business partners.
  • Third parties with whom we may enter into negotiations in respect of a commercial agreement, e.g. a business sale or joint business venture.
  • The UK Government or any other public authorities or regulatory authorities where we are obliged to do so by any applicable laws.

International data transfers

Please note that there may be instances where it may be necessary for us to transfer your information outside the European Economic Area, e.g. if we use third party service providers from another country. In these circumstances we shall put in place suitable safeguards to ensure that your information is held securely, such as the Model Contract Clauses. If you require further information about the safeguards put in place you can request this from us by contacting Nicola Burke using the details set out below:

Tunstall Real Estate Asset Management Ltd
Third Floor
The Monument Building
11 Monument Street
London
EC3R 8AF

info@tunstallrealestate.com

T: +44 (0)20 3750 6080

We may transfer your information to the administrator and domiciliation agent for some of our funds, which is based in Jersey. The European Commission has issued an adequacy decision in favour of Jersey which confirms that Jersey’s system of data protection legislation provides an adequate level of protection for personal data.

Your rights in relation to your information

Under the GDPR, you have a number of rights in relation to your information which we respect and aim to uphold in everything we do. These include the following:

  • You can ask us for a copy of the information we hold about you and a description of how we use that information (“subject access right”).
     
  • If you believe any information we hold on you may be inaccurate or incomplete, and you are unable to correct this information yourself, you can require us to rectify these inaccuracies (“right to rectification”).
     
  • You can require us to erase your information in certain limited circumstances (“right to erasure” or “right to be forgotten”).
     
  • Where we process your information using automated means on the basis of either your consent or to perform a contract, you can request that we supply such information to another party (“right to data portability”).
     
  • You can require us to restrict our use of your information or object to how it is used in certain limited circumstances (“right to restriction of processing”).
     
  • Where we process your information on the basis of our legitimate interests, you have the right to object to us processing your information in certain circumstances (“right to object to processing”).
     
  • If we process your personal information for the purposes of providing you with direct marketing, you have the right to object at any time to the processing of your personal information for such purposes (“right to object to processing – direct marketing”).
     
  • In circumstances where we process your information on the basis of your consent, you have the right to withdraw your consent to the processing of your information at any time (“right to withdraw consent”).

How to contact us

If you have any questions about how we use your personal information or you wish to contact us about your rights or if you have any complaints about our use of your information, please contact Nicola Burke at: info@tunstallrealestate.com. 

We will do our best to answer any question and resolve any complaint to your satisfaction. However, if you feel that we have not resolved your complaint, please note that you have the right to complain to the Information Commissioner’s Office. 

Please note that we may update this privacy notice at any time.

 

Acceptable use policy

This Acceptable Use policy sets out the terms between you and us under which you may access our website www.tunstallam.com (our Site). This Acceptable Use policy applies to all users of, and visitors to, our Site.

Your use of our Site means that you accept, and agree to abide by, all the policies in this Acceptable Use policy, which supplement our terms and conditions of our Site.

Our Site is operated by Tunstall Real Estate Asset Management Ltd (we, our or us). We are registered in England and Wales under company number 10487399 and we have our registered office at 10 Queen Street Place, London EC4R 1AG. Our main trading address is, The Monument Building, 11 Monument Street, London EC3R 8AF. Our VAT number is XXXXXX.

Prohibited uses

You may use our Site only for lawful purposes. You may not use our Site:

  • In any way that breaches any applicable local, national or international law or regulation;
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • For the purpose of harming or attempting to harm minors in any way;
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below and other company policies;
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (Spam); or
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our Site in contravention of the provisions of our terms and conditions of our Site.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our Site;
  • any equipment or network on which our Site is stored;
  • any software used in the provision of our Site; or
  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our Site, including, without limitation:

  • Chat rooms; and/or
  • Bulletin boards.

(“Interactive Services”).

Where we do provide any Interactive Services, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any Interactive Services provided on our Site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any Interactive Services we provide on our Site, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an Interactive Services that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any Interactive Services should be made aware of the potential risks to them.

Where we do moderate an Interactive Services, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our Site (contributions), and to any Interactive Services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts);
  • Be genuinely held (where they state opinions); and
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person;
  • Contain any material which is obscene, offensive, hateful or inflammatory;
  • Promote sexually explicit material;
  • Promote violence;
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • Infringe any copyright, database right or trade mark of any other person;
  • Be likely to deceive any person;
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • Promote any illegal activity;
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • Be likely to harass, upset, embarrass, alarm or annoy any other person;
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • Give the impression that they emanate from us, if this is not the case; or
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this Acceptable Use policy through your use of our Site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use policy constitutes a material breach of the terms and conditions upon which you are permitted to use our Site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our Site;
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site;
  • Issue of a warning to you;
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • Further legal action against you; and/or
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this Acceptable Use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this Acceptable Use policy at any time by amending this page on our Site. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our Site.